Along with John F I have reopened my Nationwide Flex Plus Account to take advantage of the benefits but mostly the travel insurance.

But this means accepting the recovery service that comes as part of the deal which is provided by AA , and abandoning my present cover with Start.

But experiences that my friends and colleagues have shared about AA have not been positive so far.

A Focus stranded at the Dover Port with a power steering fault took 14 hours to recover with its Relay service to Northamptonshire.

A colleagues MB stranded after a crash was eventually recovered by a private contractor when both husband and wife failed to contact the AA control

A four hour wait on a junction over the M1 for another customer.

Have these people been unlucky or have the Which magazine got it right in voting the AA their recommended provider alongside Start ?